General Terms and Conditions (GTC)

1. Scope
These General Terms and Conditions (GTC) apply to all orders placed via our website. Our offer includes digital products, digital services and physical products. The GTC apply to both consumers and entrepreneurs, unless a distinction is made in the respective clauses.

2. Contractual partner
The purchase contract is concluded with Ceternal, Tobias Munk, Oberer Pfaffenberg 14, 34212 Melsungen, Hesse, Germany. If you have any questions, complaints or complaints, you can contact our customer service using the contact details provided: service@ceternal.org

3. Conclusion of contract
The presentation of the products on our website does not constitute a legally binding offer, but a non-binding invitation to order. You can put products in the shopping cart and complete the ordering process. After receiving your order, you will receive an order confirmation from us by email. The purchase contract is concluded when this order confirmation is sent.

4. Prices and payment terms
All prices stated on our website are final prices and include statutory VAT, unless otherwise stated. Shipping costs are shown separately. There are no shipping costs for digital products and services.

Payment can be made by:

Credit card

PayPal

Bank transfer

Other payment methods specified on the website

5. Delivery

5.1 Digital products and services

The delivery of digital products and the provision of digital services are exclusively online. After receipt of payment, you will receive an email with the link to the download or the access data, or the services will be provided in accordance with the agreed deadline.

5.2 Physical products

Physical products are only shipped within the European Union. The delivery time and shipping costs vary depending on the shipping destination and are specified during the ordering process. If a product is not available, we will inform you immediately and refund any payments already made.

6. Right of withdrawal

6.1 Right of withdrawal for digital products and services

In accordance with Section 356 Paragraph 5 of the German Civil Code, there is no right of withdrawal for digital products and services as soon as the download or use has begun or the service has been provided, provided that you have expressly agreed to this and have waived your right of withdrawal.

6.2 Right of withdrawal for physical products
You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period begins on the day on which you or a third party designated by you took possession of the goods. To exercise your right of withdrawal, you must inform us [your contact details] of your decision to withdraw from this contract by means of a clear declaration (e.g. by email or letter).

7. Rights of use

By purchasing a digital product, you receive the non-exclusive, non-transferable right to use the product for your own, non-commercial purposes. Distribution, reproduction or public performance is not permitted.

8. Retention of title
The goods remain our property until full payment has been made.

9. Liability
We are liable without limitation in accordance with the statutory provisions in the event of injury to life, body or health that is based on a negligent or intentional breach of duty on our part or on the part of our legal representatives or vicarious agents. Otherwise, our liability is limited to intent and gross negligence.

10. Warranty
The statutory warranty regulations apply to physical products. For digital products and services, we are liable within the framework of the statutory provisions for the proper provision of the services.

11. Data protection
We treat your personal data confidentially and in accordance with the statutory data protection regulations and our data protection declaration. You can find further information in our data protection declaration/ privacy policy.

12. Applicable law and place of jurisdiction
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in another EU country, the mandatory consumer protection provisions of that country remain applicable.

13. Final provisions
If individual provisions of these terms and conditions are invalid or unenforceable, the rest of the contract remains valid. The statutory provisions take the place of the invalid or unenforceable provisions.

Ceternal

Contact:
Oberer Pfaffenberg 14, 34212 Melsungen, Hesse, Germany
service@ceternal.org